This troubleshooting guide provides quick fixes for common PageCloud issues.

Browser Refresh

Restarting your browser often resolves slowness and stalling issues in PageCloud.

Clear Browser Cache

Browsers cache website data to speed up loading, but outdated cached content can cause problems. Clearing your cache helps ensure you are working with current information.

Try a Different Browser

Browser extensions and plugins, while convenient for some things, can sometimes cause ill effects on other areas. Testing in an alternate browser helps isolate whether issues stem from extensions or other factors. PageCloud has documented supported browsers for reference.

Image File Management

Two key considerations for image files:

• Naming: Avoid special characters like !@#$%^&*() in filenames, as these can cause images to disappear or trigger errors. Renaming and re-importing files solves this.
• File Size: Large files slow the editor. Keep image files under 1MB for optimal performance.

Both file naming and sizing impact page saving functionality and overall editor responsiveness.